Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Timeframes We ship worldwide. Estimated delivery times after dispatch are:
| Destination | Estimated Delivery Time |
|---|---|
| Romania | 2–5 business days |
| EU countries (Germany, France, Italy, Austria, etc.) | 4–8 business days |
| United Kingdom | 5–10 business days |
| USA and Canada | 7–15 business days |
| Australia, New Zealand | 10–20 business days |
| Rest of the world | 7–20 business days |
Please note that these are estimated timeframes and may vary due to customs processing, local postal conditions, or other factors outside our control.
Shipping Costs Shipping costs are calculated at checkout based on your delivery address and the weight of your order.
Customs & Import Duties For orders shipped outside the European Union, customs duties and import taxes may apply. These charges are the responsibility of the recipient and are not included in our prices or shipping fees. We recommend checking with your local customs office for more information.
Order Tracking Once your order has been dispatched, you will receive a confirmation email with tracking information where available.
Lost or Delayed Shipments If your order has not arrived within the estimated timeframe, please contact us at the details provided in our Contact Information page and we will investigate the matter promptly.